General Questions
What is Pawfect Plates?
Pawfect Plates makes dehydrated treats for pets - simple, natural, and made with love. We will soon be offering gently cooked pet food using high-quality ingredients you can trust.
What makes Pawfect Plates products different?
We believe in feeding pets the way nature intended. That means no fillers, no mystery meat - just real food. Our dehydrated treats are a clean, crunchy snack option with nothing artificial.
Where do you source your ingredients?
We carefully select our ingredients from trusted suppliers, prioritizing quality and transparency. Whenever possible, we source locally from across the country.
Why would you give a pet organ meat?
Organ meat is considered a superfood to a carnivore. They are packed with high levels of different vitamins and play a large role in getting pets the nutrition they need to thrive. The organs we use in our recipes all have different functions, and some do have the primary role as a filter, but those organs don’t store the toxins, instead helping them pass out of the animal. To learn more about the nutritional benefits, each product page has a nutritional benefits tab with great information!
Do you ship countrywide?
Yes, we currently offer countrywide shipping or pick up in Belize City and Ladyville. Shipping times vary based on your location and preferred local carrier. You can select your preferred option at check out.
What payment options do you accept?
We accept online bank transfer, DigiWallet, PayPal, and Ekyash. Cash or card payments are also accepted on delivery or at pick-up. All available payment options will be displayed during checkout for your convenience.
For quick reference, our Atlantic Bank, DigiWallet, and Ekyash details are listed below. Please include your invoice number as the payment reference, and kindly send a copy of your payment confirmation to payments@pawfectplates.com or via WhatsApp at +501 609 7297.
Bank Name: Atlantic Bank | Account Name: Brittany Young T/A Pawfect
Plates | Account Number: 2110061553
DigiWallet Merchant Code: 2789
Ekyash Account Number: 609-PAWS(7297)
My pet doesn't like what I purchased. What’s your return policy?
Your satisfaction is 100% guaranteed. If for any reason you or your pet are not satisfied, please reach out to us and we’ll make it right!
Our Pet Treats
How do I store the treats?
Our dehydrated treats are shelf-stable and should be stored in a cool, dry place to maintain freshness. We do recommend using the treats within 4 weeks after opening them - mainly for freshness.
All of our dehydrated treats are free of preservatives, and although it is very uncommon, bugs or mold (from added moisture) could appear if stored improperly.
Do you use any preservatives?
Nope! Our treats are naturally preserved through dehydration—no additives or artificial preservatives needed.
Can puppies eat your treats?
Yes! Our treats are made with single-ingredient, high-quality proteins, making them a great option for dogs of all ages. When giving a new product, you will want to limit how much is consumed to give the puppy's belly a chance to learn new ingredients. Our products are 100% animal ingredients and nutrient-rich so some products can be rich (especially for a puppy). Starting out slow is a great way to teach the gut and learn more about your dog's chewing styles and habits (patient chewer vs gulper).
All chewing should be supervised, especially when your dog is trying something for the first time. When giving chews that have dehydrated bone like our Chicken Feet, you want to make sure the dog has the jaw strength and patience to chew/crush the bones before consuming. If a sharp edge or inappropriate chewing behavior is ever discovered, we recommend removing the chew for safety reasons. Ensure fresh water is available.